Since we are a mobile business we will be driving much of
the day and may be unable to answer the phone. If this is the
case, please leave a message on our voice mail and we will
return your call.
Cancellation Policy: Cancellations must be made at least 48
hours prior to your appointment. This allows us time to find a
replacement for that spot.
Reminder Calls: A courtesy reminder call may be done one to
two nights before your appointment.
Returned Check Policy: A returned check will be subject to a
"No Show": In the event we arrive for a scheduled
appointment and find no one there to release the pet to our
care, there will be a $30.00 service fee attached to the next
groom per pet.